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GAS SAFE 596027 · REFCOM 1021343 · WORCESTER BOSCH ACCREDITED · F-GAS REGISTERED
Frequently asked questions
BOILER SERVICINGBOILER INSTALLATION & REPAIRCALL-OUT FEES & PRICINGAIR CONDITIONINGSMART CONTROLS & THERMOSTATSUNVENTED HOT WATERSERVICE AREA & GENERAL
Where do you cover in Lincolnshire?
We're based in Nettleham and work across Lincoln and the surrounding villages, including Nettleham, Welton, Sudbrooke, Reepham, Cherry Willingham, Burton, Skellingthorpe, Saxilby, Dunholme, Fiskerton, Washingborough and Lincoln city. If you're just outside this area, it's worth asking, we'll tell you straight.
Do you do emergency plumbing in Lincoln?
We're not an emergency call-out service.
For gas emergencies, call the National Gas Emergency line on 0800 111 999.
For existing customers with a genuine heating failure, no hot water, no heating or a safety concern, we cover urgent work weekday evenings 5–10pm and weekends 8–10pm. Out of hours rates apply: approximately £150 for the first hour.
Are your engineers Gas Safe registered?
Yes. Gas Safe Registration No. 596027.
All gas work carried out by Lincolnshire Plumbing is done by Gas Safe registered engineers. It's a legal requirement, never use anyone for gas work who can't show you their current Gas Safe ID card.
Are your engineers DBS checked?
Yes. All engineers working in customers' homes are DBS checked. We work in a lot of homes with elderly residents and we take that responsibility seriously.
Do you do commercial plumbing and heating work?
Very little. We're a residential specialist. Occasional small commercial jobs for existing clients, but we don't take on large commercial contracts. It's not what we're set up for and we'd rather be straight about that than take on work we can't do at the standard we expect.
Do you do full bathroom installations?
No. We don't do full bathroom suites and tiling. We have a recommendation for someone who does this well if you need it, just ask.
Do you do drainage and blocked drains?
No. Underground drainage and blocked drains aren't something we cover.
Ready to stop wondering
And just get it sorted?
We respond to all enquiries promptly. We'll ask a few straightforward questions to make sure we're the right fit for your job - and we'll tell you honestly if we're not.
THE HONEST VERSION
We're booking 2–3 weeks out for non-urgent work. For services and quotes. I'll come back within a working day.
HOURS
Mon - Fri • 8am - 6pm
EMERGENCY
Existing customers - ring direct
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